Returns

Our returns policy is fair and simple. If the product you have been sold is not performing as it should, you can return the product for a refund or request a replacement.

We provide refunds for;

  • Fitment Issues – We will provide a full refund if the item does not fit and we are unable to provide a reasonable solution to remedy the issue.
  • 101 Day Satisfaction Guarantee – If you’ve taken the time to try our product during the 101 day period and the product is not performing as it should and we are unable to resolve your concerns with either advice, information, and/or replacement product, you may return all product for a full refund; Please reach out and let us know of your concerns so they can be resolved. All products must be returned and a refund is issued upon its return. Returns must be authorized before returning any product.

We can provide replacements (at our cost) for;

  • Lost item in transit
  • Damaged item in transit
  • Incorrect product sent
  • Product defect

We don’t provide refunds for;

  • Change of mind
  • Misuse of product
  • Incorrect address
  • Parcel not collected

We can provide return replacements (at your cost) for;

  • Incorrectly purchased the wrong product
  • Incorrect address
  • Parcel not collected

We can provide store credit (minus postage) for;

  • Vehicle change
  • Incorrect purchase

UNIWIPER

uniwiper.com.au





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