Frequently Asked Questions
Why should you buy from us?
– Our wipers are extensively tested in Australian conditions
– We offer a 101 Day Customer Satisfaction Guarantee. We’re confident you will enjoy the wipers and make the most out of them.
– We offer an encrypted ordering portal so you can rest assured details are safe and secure
– The pre-sales customer service team will respond to your email within 1 hour.
– We will ship your order using Couriers Please or Fastway.
– Same Day Shipping, Order Before 2pm.
– We use unbranded eco-friendly recycled cardboard boxes that you can re-use again and again.
– Thousands of satisfied customers. We get happy when you buy from us, but we get really happy when we hear how happy you are with your product and purchase experience.
What happens if they don’t fit?
MONEY BACK! If they don’t fit, we will either send replacements or give you a full refund, we only ask that you make contact if you have installation issues so we can help resolve them.
Is it easy to install your wiper blades?
YES! it’s super easy. When you receive your wipers, you will see its simple as lifting your wiper arm, un-clipping your old wipers and clipping in the new wipers. If your wiper has a more unique wiper attachment, you can replace it with the correct attachment from the box, pull off the old one and clip on the new one.
My vehicle is top of the range model (eg. ST-X, Executive, GTI, Sport, R, RS, STI, WRX). Are you sure these wipers will fit my car?
YES! All wipers between variants are all the same, there is nothing different between the base model and the highest spec model.
When will you send my wipers?
WITHIN 4 HOURS. All orders are packed same day WITHIN 4 hours, orders that are placed before 3pm EST (Mondays to Friday) are collected same business day.
When will I receive my wipers?
WITHIN 1-2 DAYS. We send all orders via Express Courier at no extra charge. Delivery usually takes only 1-2 business days with the exemption of Western Australia and Regional Areas, this estimation depends on your delivery location. All deliveries are tracked and insured for loss or damage. You will receive a tracking number via email for every order.
How much does shipping cost?
FREE. We offer Free Express Courier Delivery on all orders.
Are you sure these wipers will fit my vehicle?
YES! We have spent countless hours on research ensuring the wipers listed on our website are correct. If they don’t fit, you will get your money back, our money-back guarantee.
How long will the wipers last?
A LONG TIME! Wipers will last for a long time, with correct wiper care, the wipers can last well over a year. Avoid parking under trees and leafy areas as they can damage the wiper blade as the blade is a soft material made from rubber.
Are these wipers OEM?
The abbreviation for OEM is Original Equipment Manufacturer. It means the parts are made directly by the car manufacturer, also known as genuine parts. Our products are not OEM but will fit much like OEM with compact adapters, in cases where your vehicle has a decorative shroud then you may need to stick to genuine (found on BMW 3 Series). If you are only after genuine OEM wipers, you need to source them from your vehicle manufacturer via the dealership service department. The cost for genuine OEM can cost up to $350.